"A jewel, a fully responsive package that meets the needs of the Test & Evaluation world."
The purchase of software, or any product for that matter, is only the initial step in the process of receiving the full benefits and value of that product. (Products change, improvements made, enhancements added, oversights corrected, etc.). And, with all highly sophisticated, technical products there are questions - usage questions, implementation questions, "how-to" questions, etc. To be as productive as possible, you need quick and accurate answers to questions and immediate access to important product updates. DSP Development offers this support to all registered users covered under maintenance and support agreements. The annual cost of our technical support programs are minimal considering the value received.
Annual maintenance and technical support contracts prevent software obsolescence and give you access to the technical support staff via phone or FAX.
DSP Development has a technical support staff of engineers with Bachelor's and/or Master's Degrees and graduates of the DSP school of hard knocks. They are knowledgeable in the use and customization of the product. DSP Development regularly receives compliments from customers on the responsiveness, courtesy, knowledge, and professionalism of the technical support staff. It is our goal to provide our customers quality technical support in terms of helpful, accurate, and timely answers to customer questions.
Technical support services are available from the hours of 8:30 a.m. to 6:00 p.m. EST.
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